Privacy Policy

Effective Date: 22 September 2025

1. Introduction

Welcome to Devflow. We are committed to protecting your privacy. This policy explains how we collect, use, and protect your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1.1. Data Controller

The data controller responsible for your personal data is Devflow, with our registered address at Middlemore Road, Handsworth, Birmingham, UK.

2. Data Collection

2.1. How We Collect Data

We collect data through the following methods:

Direct Interactions: When you fill out a contact form, book a call, or email us directly.
Automated Technologies: Information is automatically collected through our website (hosted on Webflow) using technologies like cookies for analytics and functionality. This includes data such as your IP address and browsing behavior.

2.2. What Data We Collect

Identity & Contact Data: Your name, email address, phone number, and company name.
Technical & Usage Data: Your IP address, browser type, and information about how you use our site.

3. Purpose of Data Collection

We use your personal data for the following purposes:

To enable navigation on the Site and provide the services you have requested.
To respond to your contact requests and inquiries.
To improve our website's performance and user experience using analytics.
To send you marketing communications, only where you have given explicit consent.

4. User Rights

Under UK GDPR, you have the following rights regarding your personal data:

Right of Access: To know what personal data we hold about you.
Right to Rectification: To correct or update inaccurate or incomplete data.
Right to Erasure: To request the deletion of your data in specific circumstances.
Right to Restriction of Processing: To limit the processing of your data.
Right to Object: To object to the processing of your data, especially for marketing purposes.
Right to Data Portability: To request your data in a structured, machine-readable format.

To exercise your rights, please contact us at info@devflow.co.uk. We will respond within one month.

5. Data Retention

We retain personal data only for the time necessary to fulfill the purposes outlined above. For example:

Contact Requests: Retained for up to 2 years after our last communication.
Marketing Communications: Retained until you withdraw your consent.
Analytics Data: Retained in an anonymized or aggregated form for up to 2 years for performance optimization.

6. Data Transfers

Our website is hosted on Webflow, which uses Amazon Web Services (AWS) servers. While these servers may be located globally, we ensure that any data transferred outside the UK is protected by appropriate safeguards, such as Standard Contractual Clauses (SCCs), in accordance with UK GDPR compliance standards.

7. Security Measures

We have implemented appropriate technical and organizational security measures, including SSL encryption, to protect your personal data against accidental or unlawful destruction, loss, alteration, or unauthorized access.

8. Cookies and Tracking

Details on cookies and tracking technologies (e.g., Google Analytics) are provided in our separate Cookie Policy.

9. Updates to This Policy

This policy may be updated periodically to reflect changes in our practices. We will notify you of significant updates via our website or email.

10. Contact Us

If you have any questions, please contact us at:

Email: info@devflow.co.uk

Phone: +4407731705315

Address: Middlemore Road, Handsworth, Birmingham, UK